Xiuzhu Gu

Associate Professor, Ph.D. in Engineering

Department of Industrial Engineering and Economics, School of Engineering, Institute of Science Tokyo

Research Fields: Ergonomics Safety Engineering Healthcare Management

Courses: Healthcare Quality and Safety Ergonomics

Biography

2020-: Associate Professor

Institute of Science Tokyo (formerly Tokyo Institute of Technology)
2012-2020: Assistant Professor

Tokyo Institute of Technology
2009-2009: Guest Ph.D. Student

Technical University of Denmark
2004-2007: Procurement Engineer

Dongfeng Nissan Passenger Vehicle Company
2009-2012: Ph.D. in Engineering

Tokyo Institute of Technology
2007-2009: Master in Engineering

Tokyo Institute of Technology
2000-2004: Bachelor in Engineering

Shanghai Jiao Tong University

Honours and Awards

2023: Engineering Education Award

Tokyo Institute of Technology
2020: Research Exchange Award

日本経営工学会
2017 & 2018: Incentive Award for Young Researchers

Tokyo Institute of Technology
2013: Seiichi Tejima Doctoral Dissertation Award

Tokyo Institute of Technology
2011: Distinguished Research Paper Award

Tokyo Institute of Technology
2004: Excellent Graduate

Shanghai Jiao Tong University

Research Projects Supported by Competitive External Funding

2026-2027: Development of a Standardized Management Model for Home-Visit Nursing Stations According to Their Growth Stages

Japan Visiting Nursing Foundation (Co-investigator)
2026-2027: Age Management to Support Happy Working Lives for Nurses: A Comparative Study between Japan and Germany from a Sustainable Career Perspective

Shinohara Foundation (Co-investigator)
2025-2029: Disruptive Innovation and Exponential HRM: Crafting Next-Gen Employee Experience, Workplace, Job Market

COST (European Cooperation in Science and Technology) (COST Action CA24167, HUMAN-IT) (International Collaborator)
2025-2027: Clarification of risk perception process in emergency medical care based on two-stage eye movement analysis and development of educational tools

Grant-in-Aid for Scientific Research (C) No. 25K08172, JSPS (Co-investigator)
2025-2027: Relationship between workplace discrimination and health of foreign workers

Grant-in-Aid for Scientific Research (C) No. 25K13699, JSPS (Co-investigator)
2023-2027: A European network to leverage the multi-age workforce

COST (European Cooperation in Science and Technology) (COST Action CA22120 (LeverAge)) (International Collaborator)
2024-2026: Developing a PROACTIVE telemedicine-related incident management system

Grant-in-Aid for Scientific Research (C) No. 24K07926, JSPS (Principal Investigator)
2021-2025: Norway-ChINa-JApan-South Korea network for smart, safe and sustainable healthcare (NINJAS4CARE)

UTFORSK project No. UTF-2020-10099, Norwegian Ministry of Education and Research (Co-investigator)
2019-2023: Patient safety: Casting a spotlight on electronic medical record-related incidents

Grant-in-Aid for Young Scientists No. 19K15236, JSPS (Principal Investigator)
2018-2021: Norway-ChINa-JApan Consortium for safe and efficient operations of Health 4.0 (NINJA)

The Norwegian Centre for International Cooperation in Education No. UTF-2017-four-year/10058 (Co-investigator)
2018-2022: Effects of automatic health information collection and feedback for elderly people: Evaluations combined social and human characteristics

Grant-in-Aid for Scientific Research (B) No. 18H01654, JSPS (Co-investigator)
2016-2017: Development of healthcare safety analysis technology using eye-gaze interface: Automatic detection of visual errors

Grant-in-Aid for Challenging Exploratory Research No. 16K12824, JSPS (Co-investigator)
2015-2018: Improving communication for an effective and safe patient handoff

Grant-in-Aid for Young Scientists (B) No. 15K16291, JSPS (Principal Investigator)
2011-2014: Healthcare operations management and international benchmark based on perspectives of stakeholders

Grant-in-Aid for Scientific Research (A) No. 23241048, JSPS (Co-investigator)

Social Contribution Activities

Academic Journal Editor

2022-2024: International Journal of Reliability and Safety

Associate Editor
2017-2019: Journal of Japan Industrial Management Association

Area Editor

Memberships

Japan Industrial Management Association
Japan Ergonomics Society
Japanese Operations Management and Strategy Association
European Operations Management Association
American Psychological Association

Referee of International Journals

Behaviour and Information Technology
International Journal of Human-Computer Interaction
Cognition, Technology and Work
Journal of Advanced Nursing
International Journal for Quality in Health Care
International Journal of Consumer Studies

Program/Organizing Committee Member

IEEM International Conference on Industrial Engineering and Engineering Management

Selected Publications

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2026 Year

Couriers' Work-related Musculoskeletal Disorders and Psychological Distress: Insights for Work Errors and Traffic Safety DOI

Deng, M. , Gu, X. , Xie, J.

Ergonomics , 1-9

Occupational Health Employee Well-Being Occupational Safety Human Factors Human Performance & Work Errors Transportation Safety

Mechanisms of Electronic Health Record-Related Patient Safety Incidents: Errors and Risk Factors from 15 Years of Experience in Japan DOI

Zhang, S. , Shen, L. , Gu, X.

Health Policy and Technology , 15(6), 101226.

Patient Safety Medical Errors Electronic Health Records Digital Health Risk Assessment Human Factors

Risk Perception, Self-Efficacy, and Disaster Preparedness of Immigrants in Japan: Applying the Risk Perception Attitude Framework DOI

Piao, M. , Kondo, A. , Gu, X.

Health Emergency and Disaster Nursing , 13(1), 106-119.

Risk Assessment Disaster Resilience Immigration & International Nurses Cross-Cultural Studies

From Constraint to Strategy: A Necessity-Based Perspective on Telemedicine Usage in Japan and China DOI

Wang, H. , Shinoda, K. , Gu, X.

Telemedicine and e-Health

Telemedicine Digital Health Cross-Cultural Studies Technology Adoption & Continued Use Healthcare Policy & Institutionalization

Necessary HRM Practices for Extended Working Lives in Tight and Loose Societies: A Comparative Perspective DOI

Oliveira, E. S. , Van der Heijden , B. I. J. M. , Finsel, J. S. , Axelrad, H. , Derous, E. , Gu, X. , ... & Deller, J.

Human Resource Management , 65(2), 561-589

Employee Well-Being Aging Workforce Organizational Practices & HRM Cross-Cultural Studies

Exploring Necessary Conditions for High and Low Patient Ratings in Online Healthcare Consultations: An LLM-Based Weak Supervision Approach DOI

Wang, H. , Gu, X.

The 17th International Conference on Applied Human Factors and Ergonomics (AHFE 2026)

Patient Satisfaction Telemedicine Digital Health Artificial Intelligence Communication & Information Transfer Data Analytics & Text Mining

Bridging Institutional Maturity and Public Attention: A Mixed-Methods Study of Telemedicine Institutionalization in Japan DOI

Wang, H. , Gotoh, S. , Gu, X.

The 17th International Conference on Applied Human Factors and Ergonomics (AHFE 2026)

Telemedicine Digital Health Artificial Intelligence Healthcare Policy & Institutionalization Data Analytics & Text Mining

2025 Year

Immigration-specific Stress and 24-hour Movement Behaviors among International Nurses in Japan: A Network and Time-series Network Analysis Using Wearable Device Data DOI

Chang, X. , Gu, X.

BMC Nursing , 24:1050

Healthcare Workforce Employee Well-Being Wearable Technology Physical Activity Immigration & International Nurses Data Analytics & Text Mining

Development and Validation of the Short Form of the Later Life Workplace Index: A Study across 10 Countries DOI

Finsel, J.S. , Axelrad, H. , Choi, S.J. , Derous, E. , Gu, X. , et al.

Work, Aging and Retirement

Employee Well-Being Aging Workforce Organizational Practices & HRM Cross-Cultural Studies

Utilising Human Factors Systems Approach to Support the Well-being of Healthcare Workers: A Qualitative Study of Work System Interactions During the COVID-19 Pandemic DOI

Zhang, S. , Gu, X.

Cognition, Technology & Work , 27(1), 257–275

Healthcare Workforce Employee Well-Being Human Factors Organizational Practices & HRM

Working Conditions and Organizational Practices to Support Well-being of Multiage Workforce in Germany, USA, Japan, and South Korea DOI

Deller, J. , Gu, X. , Choi, S-J. , Wöhrmann, A.M.

Public Administration and Policy , 28(1): 88–100

Employee Well-Being Aging Workforce Organizational Practices & HRM Cross-Cultural Studies

The Impact of Immigration-Specific Stress on Safety Attitudes: A National Cross-Sectional Study on Overseas Qualified Nurses in Japan DOI

Chang, X. , Gu, X.

BMJ Open , 15:e088329

Safety Climate Healthcare Workforce Employee Well-Being Immigration & International Nurses

Japanese Patients’ Preferences Regarding Disclosure of Patient Safety Incidents: A Survey Study DOI

Gu, X. , Deng, M.

Journal of Patient Safety and Risk Management , 30(1):40-49

Patient Safety Medical Errors Incident Disclosure Patient Satisfaction

Healthcare Workers’ Well-Being and Perspectives on Support During the COVID-19 Pandemic: A Systematic Review and Meta-Synthesis of Qualitative Studies DOI

Zhang, S. , Gu, X.

BMJ Leader , 9(3):215-224

Healthcare Workforce Employee Well-Being Organizational Practices & HRM Disaster Resilience

Effects of Background Music on Numerical and Spatial Location Working Memory: Differences between Extraverts and Introverts DOI

Deng, M. , Gu, X.

Ergonomics , 68(4), 549–556

Human Factors Learning & Cognition Human Performance & Work Errors

Effectiveness of Virtual Reality Safety Training on Bicyclists’ Safety Awareness and Risk Prediction Ability: A Randomized Controlled Experiment DOI

Miyamoto, K. , Gu, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2025

Human Factors Transportation Safety Risk Assessment Learning & Cognition

Is LLM a Reliable Risk Detector? An Evaluation of Large Language Models in EMR-Related Medical Incident Detection DOI

Zhang, S. , Gu, X.

The 16th International Conference on Applied Human Factors and Ergonomics (AHFE) 2025 , (Best Student Paper Award)

Patient Safety Medical Errors Digital Health Electronic Health Records Artificial Intelligence Data Analytics & Text Mining

2024 Year

Disclosing Harmful Patient Safety Incidents with Proactive Compensation Offer: How Do Patients Respond in Japan DOI

Gu, X. , Deng, M.

International Journal of Reliability and Safety , 18(4):321-336

Patient Safety Medical Errors Incident Disclosure Patient Satisfaction

Older Adults’ Awareness, Motivation, and Behavior Changes by Wearable Activity Trackers Before and During the COVID-19 Pandemic DOI

Gu, X. , Hamido, S. , Itoh, K.

Gerontechnology , 23(1):1-13

Aging Workforce Digital Health Wearable Technology Physical Activity Technology Adoption & Continued Use

Immigration-specific Stress and Its Impact on Overseas Qualified Nurses' Performance DOI

Chang, X. , Gu, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2024

Healthcare Workforce Employee Well-Being Immigration & International Nurses Human Performance & Work Errors

Long-term Effects of Wearable Health Technology and Future MHealth Usage for Older Adults DOI

Gu, X. , Chang, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2024

Aging Workforce Digital Health Wearable Technology Physical Activity Technology Adoption & Continued Use

2023 Year

Consumer Changes Induced by Adoption of the Internet of Things

Wang, Z. , Chung, S. , Gu, X.

International Journal of Management and Marketing Research , 16(1), 89-97

Consumer Behavior & IoT

From Total Quality Management to Quality 4.0: A Systematic Literature Review and Future Research Agenda DOI

Liu, HC. , Liu, R. , Gu, X. , Yang, M.

Frontiers of Engineering Management , 10, 191-205. (Most Influential Paper Award 2023)

Quality 4.0

Occupational Health and Safety Risk Assessment: A Systematic Literature Review of Models, Methods, and Applications DOI

Liu, R. , Liu, HC. , Shi, H. , Gu, X.

Safety Science , 160, 106050.

Occupational Health Occupational Safety Risk Assessment Human Factors

Continuance Usage Intention of Wearable Healthcare Technology: A Comparison of Younger and Older Users DOI

Aoyama, K. , Gu, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2023

Aging Workforce Digital Health Wearable Technology Technology Adoption & Continued Use

Age Matters: Influence of the Video Instructional Materials’ Playback Speed on Learning Effects DOI

Ominato, T. , Gu, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2023

Human Factors Learning & Cognition Human Performance & Work Errors

Development and Validation of the US and German Short Version of the Later Life Workplace Index (LLWI-S) DOI

Deller, J. , Finsel, J. , Wöhrmann, A. , Oliveira, E. , Axelrad, H. , Vignola, M. , Gu, X. , Heijden, B.

The Gerontological Society of America (GSA) 2023 Annual Scientific Meeting

Employee Well-Being Aging Workforce Organizational Practices & HRM Cross-Cultural Studies

Consumer Changes Induced by the Adoption of the Internet of Things

Wang, Z. , Chung, S. , Gu, X.

The 34th Global Conference on Business and Finance (GCBF)

Consumer Behavior & IoT

2022 Year

Influencing Factors of Medical Adverse Events Reporting in Taicang, Jiangsu Province (in Chinese)

Shao, Z. , Gu, X. , Shi, J. , Tian, K. , Yang, Z.

Chinese Journal of Social Medicine , 39(1), 103-107

Patient Safety Medical Errors Safety Climate

Organizational Practices for the Aging Workforce: A Cross-Cultural Validation of the Later Life Workplace Index DOI

Deller, J. , Finsel, J.S. , Wöhrmann, A.M. , Wilckens, M.R. , Gu, X. , Oliveira, E.S.

The Gerontological Society of America (GSA) 2022 Annual Scientific Meeting

Employee Well-Being Aging Workforce Organizational Practices & HRM Cross-Cultural Studies

Resilience of Healthcare Systems in Natural Disaster - A Case Study in Henan Rainstorm DOI

Zhao, Y. , Gu, X. , Liu, Y.

The 32nd European Safety and Reliability Conference (ESREL2022)

Healthcare Quality Healthcare Workforce Risk Assessment Disaster Resilience Organizational Practices & HRM

Incident Experienced Patients and Families’ Expectations of Disclosure: A Cross-Cultural Study

Gu, X. , Deng, M. , Itoh, K.

The 6th World Conference on Production and Operations Management (P&OM)

Incident Disclosure Cross-Cultural Studies

Exploring Factors Contributing to Railway Crossing Accidents

Gu, X. , Nakai, A.

The Probabilistic Safety Assessment & Management Conference (PSAM 16)

Transportation Safety

2021 Year

The Impacts of Disclosure and a Proactive Compensation Offer on Chinese Patients’ Actions Following Medical Errors DOI

Gu, X. , Deng, M.

Journal of Patient Safety , 17(8), e745-e751

Patient Safety Medical Errors Incident Disclosure Patient Satisfaction

Medical Error Disclosure: Developing Evidence-based Guidelines for Chinese Hospitals DOI

Gu, X. , Deng, M.

Journal of Patient Safety , 17(8), e738-e744

Patient Safety Medical Errors Incident Disclosure Communication & Information Transfer

A Comparison of Visual Ability and Its Importance Awareness between Novice and Experienced Drivers DOI

Deng, M. , Wu, F. , Gu, X. , Xu, L.

International Journal of Industrial Ergonomics , 83, 103141

Human Factors Transportation Safety Learning & Cognition Human Performance & Work Errors

Organizational Climate for Safe and Effective Inter-unit Handoffs in Japanese Hospitals DOI

Gu, X. , Itoh, K.

International Journal of Healthcare Planning and Management , 36(4), 1153-1165

Patient Safety Safety Climate Patient Handoffs Healthcare Workforce Organizational Practices & HRM Communication & Information Transfer

The Impact of Self-monitoring Physical Activity on the Awareness and Behaviour of University Students DOI

Hamido, S. , Gu, X. , Itoh, K.

Journal of Japan Industrial Management Association , 72(2E), 134-148

Digital Health Wearable Technology Physical Activity Technology Adoption & Continued Use

Factors Influencing Occupational Truck Driver Safety in Ageing Society DOI

Hamido, S. , Hamamoto, R. , Gu, X. , Itoh, K.

Accident Analysis and Prevention , 150, 105922

Occupational Safety Aging Workforce Human Factors Transportation Safety Risk Assessment

Information Acquisition, Emotion Experience, and Behavior Intention during Online Shopping: An Eye-tracking Study DOI

Deng, M. , Gu, X.

Behaviour & Information Technology , 40(7), 635-645

Consumer Behavior & IoT Human Factors Learning & Cognition Data Analytics & Text Mining

The Effects of Self-monitoring of Physical Activity among Elderly People with the Impact of Covid-19 Pandemic DOI

Hamido, S. , Gu, X. , Itoh, K.

The 3rd International Conference on Management Science and Industrial Engineering (MSIE)

Aging Workforce Digital Health Wearable Technology Physical Activity Technology Adoption & Continued Use

The Impact of Activity Sensors on Attitudes and Behavior among Young and Elderly People DOI

Hamido, S. , Gu, X.

The 2021 IEEE 3rd Global Conference on Life Sciences and Technologies (LifeTech)

Aging Workforce Digital Health Wearable Technology Physical Activity Technology Adoption & Continued Use

2020 Year

Inter-shift Handoff: Changes over a 6-year Interval DOI

Gu, X. , Itoh, K.

Journal of Advanced Nursing , 76(12), 3418-3428

Patient Safety Patient Handoffs Healthcare Workforce Organizational Practices & HRM Communication & Information Transfer

A Comparative Study on Healthcare Employee Satisfaction between Japan and China DOI

Gu, X. , Itoh, K.

The International Journal of Health Planning and Management , 35(1), 171-184

Healthcare Workforce Employee Well-Being Organizational Practices & HRM Cross-Cultural Studies

2019 Year

Inter-department Patient Handoff Quality and its Contributing Factors (in Chinese) Hospitals DOI

Gu, X. , Liu, H. , Itoh, K.

Cognition, Technology & Work , 21(1), 133-143

Patient Safety Patient Handoffs Healthcare Quality Healthcare Workforce Cross-Cultural Studies Communication & Information Transfer

How to Make a Medical Error Disclosure to Patients? DOI

Gu, X. , Deng, M.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2019

Patient Safety Medical Errors Incident Disclosure Communication & Information Transfer

Changes in Young People’s Views and Attitudes to Physical Activities by Their Experiences of Daily Activity Measurement: Twelve-week Real-life Trials with Wearable Sensors

Hamido, S. , Gu, X. , Itoh, K.

The 50th Nordic Ergonomics and Human Factors Society (NES) Conference

Digital Health Wearable Technology Physical Activity

2018 Year

Performance Measures for a Dialysis Setting DOI

Gu, X. , Itoh, K.

Journal of Renal Care , 44(1), 52-59

Dialysis Care Healthcare Quality Patient Satisfaction Healthcare Workforce Employee Well-Being

Do Healthcare Employees and Patients Share Satisfaction in Dialysis Clinics? DOI

Gu, X. , Itoh, K.

The Journal of Japanese Operations Management and Strategy , 8(1), 35-50

Dialysis Care Patient Satisfaction Healthcare Workforce Employee Well-Being

A Cross-culture Comparison of Patient Handoff Safety and Quality between Chinese and Japanese Nursing Staff Perceptions

Gu, X. , Itoh, K.

The 5th Nordic Conference on Research in Patient Safety and Quality in Healthcare

Patient Safety Patient Handoffs Healthcare Quality Healthcare Workforce Cross-Cultural Studies

How Nurses Perceive Organisational Climate Surrounding Patient Handoffs in Japanese Hospitals? DOI

Gu, X. , Itoh, K.

The 20th Congress of International Ergonomics Association (IEA)

Patient Safety Safety Climate Patient Handoffs Healthcare Workforce Organizational Practices & HRM Communication & Information Transfer

Developing an Assessment Tool for Healthcare Employee Satisfaction: Validating in Cross-cultural Settings

Gu, X. , Itoh, K.

The 25th International European Operations Management Association (EurOMA) Conference

Healthcare Workforce Employee Well-Being Cross-Cultural Studies

2017 Year

Developing an Error Taxonomy System for Patient Handoff Events DOI

Gu, X. , Seki, T. , Itoh, K.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2017

Patient Safety Medical Errors Patient Handoffs Risk Assessment Human Factors Data Analytics & Text Mining

Patient Handoff Quality and Safety in China: Health Care Providers’ Views DOI

Gu, X. , Liu, H. , Itoh, K.

The European Safety and Reliability Conference 2017 – ESREL 2017

Patient Safety Patient Handoffs Healthcare Quality Healthcare Workforce Cross-Cultural Studies Communication & Information Transfer

2016 Year

Performance Indicators: Healthcare Professionals’ Views DOI

Gu, X. , Itoh, K.

International Journal of Health Care Quality Assurance , 29(7), 801-815

Healthcare Quality Healthcare Workforce Organizational Practices & HRM

Do Healthcare Employees and Patients Share Satisfaction in Dialysis Clinics?

Gu, X. , Itoh, K.

The 5th World Conference on P&OM (Production and Operations Management) 2016

Dialysis Care Patient Satisfaction Healthcare Workforce

Holistic Management Model Based on Abstraction-hierarchical and Time-course Operational Benchmarking in Healthcare

Itoh, K. , Gu, X.

The 5th World Conference on P&OM (Production and Operations Management) 2016

Healthcare Quality

What Work Factors or Conditions Lead to Higher Employee Satisfaction in Dialysis Clinics/Hospitals?

Gu, X. , Itoh, K.

The 23rd International Annual EurOMA (European Operations Management) Conference 2016

Dialysis Care Employee Well-Being Organizational Practices & HRM

2015 Year

Construct of Dialysis Employee Satisfaction: Acquiring Satisfaction Factors and Their Contributions DOI

Gu, X. , Itoh, K.

Therapeutic Apheresis and Dialysis , 19(5), 503-512

Dialysis Care Healthcare Workforce Employee Well-Being Organizational Practices & HRM

Factors Behind Dialysis Patient Satisfaction: Exploring Their Effects on Overall Satisfaction DOI

Gu, X. , Itoh, K.

Therapeutic Apheresis and Dialysis , 19(2), 162-170

Dialysis Care Healthcare Quality Patient Satisfaction

Validating Dialysis Patient Satisfaction Scale by its Correlation with Healthcare Performance Indicators

Gu, X. , Itoh, K.

The 19th Triennial Congress of the International Ergonomics Association, IEA 2015

Dialysis Care Healthcare Quality Patient Satisfaction

Constructing Key Performance Measures for Dialysis Clinic Management from Professional Points of View

Gu, X. , Itoh, K.

The 22nd International Annual EurOMA (European Operations Management) Conference 2015

Dialysis Care Healthcare Quality

2014 Year

An Error Taxonomy System for Analysis of Haemodialysis Incidents DOI

Gu, X. , Itoh, K , Suzuki, S.

Journal of Renal care , 40(4), 239-248

Patient Safety Medical Errors Dialysis Care Risk Assessment Data Analytics & Text Mining

An Assessment Tool for Dialysis Patients’ Satisfaction: Exploring Crucial Satisfaction Factors for Japanese Patients DOI

Gu, X. , Itoh, K.

The ODAM-NES 2014 (11th International Symposium on Human Factors in Organisational Design & Management & the 46 Annual Nordic Ergonomics Society Conference), Copenhagen, Denmark, August 2014

Dialysis Care Healthcare Quality Patient Satisfaction

Investigating Staff and Manager Views of Performance Indicators for Hospital Management

Gu, X. , Itoh, K.

The 21st International Annual EurOMA (European Operations Management) Conference 2014

Healthcare Quality Healthcare Workforce

2013 Year

Estimating Reporting Culture and Its Link to Safety Performance by Applying Hemodialysis Error Taxonomy DOI

Gu, X. , Itoh, K.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2013, Bangkok, Thailand, December 2013

Patient Safety Medical Errors Safety Climate Dialysis Care Risk Assessment Data Analytics & Text Mining

2012 Year

Patient Views and Attitudes to Physician’s Actions after Medical Errors in China DOI

Gu, X. , Itoh, K.

Journal of Patient Safety , 8(4), 153-160

Patient Safety Medical Errors Incident Disclosure Patient Satisfaction

Nurses’ Views of Patient Handoffs in Japanese Hospitals DOI

Gu, X. , Andersen, H.B. , Madsen, M.D. , Itoh, K. , Siemsen, I.M.D.

Journal of Nursing Care Quality , 27(4), 372-380

Patient Safety Patient Handoffs Healthcare Workforce Communication & Information Transfer

A Questionnaire-based Survey on Nurse Perceptions of Patient Handoffs in Japanese Hospitals

Gu, X. , Andersen, H.B. , Madsen, M.D. , Itoh, K. , Siemsen, I.M.D.

The 11th International Conference on Probabilistic Safety Assessment and Management & European Safety and Reliability Conference 2012 – PSAM 11 & ESREL 2012

Patient Handoffs Healthcare Workforce

2011 Year

A Pilot Study on Safety Climate (in Chinese) Hospital DOI

Gu, X. , Itoh, K.

Journal of Patient Safety , 7(4), 204-212

Patient Safety Safety Climate Healthcare Workforce Cross-Cultural Studies

Error Taxonomy for Hemodialysis Incidents: Analysis and Assessment of Safety-related Issues in Dialysis Facilities

Gu, X. , Ito, T. , Itoh, K.

The Healthcare Systems Ergonomics and Patient Safety

Medical Errors Dialysis Care

2010 Year

A Cross-national Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan DOI

Gu, X. , Itoh, K.

Human Error, Safety and Systems Development (LNCS 5962) , 44-53

Patient Safety Medical Errors Incident Disclosure Safety Climate Healthcare Workforce Cross-Cultural Studies

Cross-cultural Surveys on Patient Views of Adverse Events between China and Japan

Gu, X. , Itoh, K.

European Safety and Reliability Conference (ESREL 2010)

Patient Safety Medical Errors Cross-Cultural Studies

Cross-cultural Surveys on Patient Views of Adverse Events between China and Japan

Gu, X. , Itoh, K.

Risk, Reliability and Safety: Back to the Future (CRC Press) , 1646–1654

Patient Safety Medical Errors Cross-Cultural Studies

A Cross-national Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan DOI

Gu, X. , Itoh, K.

Human Error, Safety and Systems Development (LNCS 5962) , 44-53

Patient Safety Medical Errors Incident Disclosure Safety Climate Healthcare Workforce Cross-Cultural Studies

2009 Year

A Cross-national Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan

Gu, X. , Itoh, K.

The Working Conference on Human Error, Safety and Systems Development. Brussels, Belgium, September 2009 , 31-40

Patient Safety Medical Errors Incident Disclosure Safety Climate Cross-Cultural Studies

A Cross-cultural Comparison of Patient Safety and Quality in Japanese and Chinese Hospitals

Gu, X.

Research seminar of Japan Industrial Management Association Kanto Branch. Tokyo, 25 January 2020

Patient Safety Healthcare Quality Cross-Cultural Studies

Peer-reviewed Journal Articles (Supervisor, Lab member)

2026 Year

Couriers' Work-related Musculoskeletal Disorders and Psychological Distress: Insights for Work Errors and Traffic Safety DOI

Deng, M. , Gu, X. , Xie, J.

Ergonomics , 1-9

Mechanisms of Electronic Health Record-Related Patient Safety Incidents: Errors and Risk Factors from 15 Years of Experience in Japan DOI

Zhang, S. , Shen, L. , Gu, X.

Health Policy and Technology , 15(6), 101226.

Risk Perception, Self-Efficacy, and Disaster Preparedness of Immigrants in Japan: Applying the Risk Perception Attitude Framework DOI

Piao, M. , Kondo, A. , Gu, X.

Health Emergency and Disaster Nursing , 13(1), 106-119.

From Constraint to Strategy: A Necessity-Based Perspective on Telemedicine Usage in Japan and China DOI

Wang, H. , Shinoda, K. , Gu, X.

Telemedicine and e-Health

Necessary HRM Practices for Extended Working Lives in Tight and Loose Societies: A Comparative Perspective DOI

Oliveira, E. S. , Van der Heijden , B. I. J. M. , Finsel, J. S. , Axelrad, H. , Derous, E. , Gu, X. , ... & Deller, J.

Human Resource Management , 65(2), 561-589

2025 Year

Immigration-specific Stress and 24-hour Movement Behaviors among International Nurses in Japan: A Network and Time-series Network Analysis Using Wearable Device Data DOI

Chang, X. , Gu, X.

BMC Nursing , 24:1050

Development and Validation of the Short Form of the Later Life Workplace Index: A Study across 10 Countries DOI

Finsel, J.S. , Axelrad, H. , Choi, S.J. , Derous, E. , Gu, X. , et al.

Work, Aging and Retirement

Utilising Human Factors Systems Approach to Support the Well-being of Healthcare Workers: A Qualitative Study of Work System Interactions During the COVID-19 Pandemic DOI

Zhang, S. , Gu, X.

Cognition, Technology & Work , 27(1), 257–275

Working Conditions and Organizational Practices to Support Well-being of Multiage Workforce in Germany, USA, Japan, and South Korea DOI

Deller, J. , Gu, X. , Choi, S-J. , Wöhrmann, A.M.

Public Administration and Policy , 28(1): 88–100

The Impact of Immigration-Specific Stress on Safety Attitudes: A National Cross-Sectional Study on Overseas Qualified Nurses in Japan DOI

Chang, X. , Gu, X.

BMJ Open , 15:e088329

Japanese Patients’ Preferences Regarding Disclosure of Patient Safety Incidents: A Survey Study DOI

Gu, X. , Deng, M.

Journal of Patient Safety and Risk Management , 30(1):40-49

Healthcare Workers’ Well-Being and Perspectives on Support During the COVID-19 Pandemic: A Systematic Review and Meta-Synthesis of Qualitative Studies DOI

Zhang, S. , Gu, X.

BMJ Leader , 9(3):215-224

Effects of Background Music on Numerical and Spatial Location Working Memory: Differences between Extraverts and Introverts DOI

Deng, M. , Gu, X.

Ergonomics , 68(4), 549–556

2024 Year

Disclosing Harmful Patient Safety Incidents with Proactive Compensation Offer: How Do Patients Respond in Japan DOI

Gu, X. , Deng, M.

International Journal of Reliability and Safety , 18(4):321-336

Older Adults’ Awareness, Motivation, and Behavior Changes by Wearable Activity Trackers Before and During the COVID-19 Pandemic DOI

Gu, X. , Hamido, S. , Itoh, K.

Gerontechnology , 23(1):1-13

2023 Year

Consumer Changes Induced by Adoption of the Internet of Things

Wang, Z. , Chung, S. , Gu, X.

International Journal of Management and Marketing Research , 16(1), 89-97

From Total Quality Management to Quality 4.0: A Systematic Literature Review and Future Research Agenda DOI

Liu, HC. , Liu, R. , Gu, X. , Yang, M.

Frontiers of Engineering Management , 10, 191-205. (Most Influential Paper Award 2023)

Occupational Health and Safety Risk Assessment: A Systematic Literature Review of Models, Methods, and Applications DOI

Liu, R. , Liu, HC. , Shi, H. , Gu, X.

Safety Science , 160, 106050.

2022 Year

Influencing Factors of Medical Adverse Events Reporting in Taicang, Jiangsu Province (in Chinese)

Shao, Z. , Gu, X. , Shi, J. , Tian, K. , Yang, Z.

Chinese Journal of Social Medicine , 39(1), 103-107

2021 Year

The Impacts of Disclosure and a Proactive Compensation Offer on Chinese Patients’ Actions Following Medical Errors DOI

Gu, X. , Deng, M.

Journal of Patient Safety , 17(8), e745-e751

Medical Error Disclosure: Developing Evidence-based Guidelines for Chinese Hospitals DOI

Gu, X. , Deng, M.

Journal of Patient Safety , 17(8), e738-e744

A Comparison of Visual Ability and Its Importance Awareness between Novice and Experienced Drivers DOI

Deng, M. , Wu, F. , Gu, X. , Xu, L.

International Journal of Industrial Ergonomics , 83, 103141

Organizational Climate for Safe and Effective Inter-unit Handoffs in Japanese Hospitals DOI

Gu, X. , Itoh, K.

International Journal of Healthcare Planning and Management , 36(4), 1153-1165

The Impact of Self-monitoring Physical Activity on the Awareness and Behaviour of University Students DOI

Hamido, S. , Gu, X. , Itoh, K.

Journal of Japan Industrial Management Association , 72(2E), 134-148

Factors Influencing Occupational Truck Driver Safety in Ageing Society DOI

Hamido, S. , Hamamoto, R. , Gu, X. , Itoh, K.

Accident Analysis and Prevention , 150, 105922

Information Acquisition, Emotion Experience, and Behavior Intention during Online Shopping: An Eye-tracking Study DOI

Deng, M. , Gu, X.

Behaviour & Information Technology , 40(7), 635-645

2020 Year

Inter-shift Handoff: Changes over a 6-year Interval DOI

Gu, X. , Itoh, K.

Journal of Advanced Nursing , 76(12), 3418-3428

A Comparative Study on Healthcare Employee Satisfaction between Japan and China DOI

Gu, X. , Itoh, K.

The International Journal of Health Planning and Management , 35(1), 171-184

2019 Year

Inter-department Patient Handoff Quality and its Contributing Factors (in Chinese) Hospitals DOI

Gu, X. , Liu, H. , Itoh, K.

Cognition, Technology & Work , 21(1), 133-143

2018 Year

Performance Measures for a Dialysis Setting DOI

Gu, X. , Itoh, K.

Journal of Renal Care , 44(1), 52-59

Do Healthcare Employees and Patients Share Satisfaction in Dialysis Clinics? DOI

Gu, X. , Itoh, K.

The Journal of Japanese Operations Management and Strategy , 8(1), 35-50

2016 Year

Performance Indicators: Healthcare Professionals’ Views DOI

Gu, X. , Itoh, K.

International Journal of Health Care Quality Assurance , 29(7), 801-815

2015 Year

Construct of Dialysis Employee Satisfaction: Acquiring Satisfaction Factors and Their Contributions DOI

Gu, X. , Itoh, K.

Therapeutic Apheresis and Dialysis , 19(5), 503-512

Factors Behind Dialysis Patient Satisfaction: Exploring Their Effects on Overall Satisfaction DOI

Gu, X. , Itoh, K.

Therapeutic Apheresis and Dialysis , 19(2), 162-170

2014 Year

An Error Taxonomy System for Analysis of Haemodialysis Incidents DOI

Gu, X. , Itoh, K , Suzuki, S.

Journal of Renal care , 40(4), 239-248

2012 Year

Patient Views and Attitudes to Physician’s Actions after Medical Errors in China DOI

Gu, X. , Itoh, K.

Journal of Patient Safety , 8(4), 153-160

Nurses’ Views of Patient Handoffs in Japanese Hospitals DOI

Gu, X. , Andersen, H.B. , Madsen, M.D. , Itoh, K. , Siemsen, I.M.D.

Journal of Nursing Care Quality , 27(4), 372-380

2011 Year

A Pilot Study on Safety Climate (in Chinese) Hospital DOI

Gu, X. , Itoh, K.

Journal of Patient Safety , 7(4), 204-212

2010 Year

Cross-cultural Surveys on Patient Views of Adverse Events between China and Japan

Gu, X. , Itoh, K.

Risk, Reliability and Safety: Back to the Future (CRC Press) , 1646–1654

Peer-reviewed International Conference Proceedings (Supervisor, Lab member)

2026 Year

Exploring Necessary Conditions for High and Low Patient Ratings in Online Healthcare Consultations: An LLM-Based Weak Supervision Approach DOI

Wang, H. , Gu, X.

The 17th International Conference on Applied Human Factors and Ergonomics (AHFE 2026)

Bridging Institutional Maturity and Public Attention: A Mixed-Methods Study of Telemedicine Institutionalization in Japan DOI

Wang, H. , Gotoh, S. , Gu, X.

The 17th International Conference on Applied Human Factors and Ergonomics (AHFE 2026)

2025 Year

Effectiveness of Virtual Reality Safety Training on Bicyclists’ Safety Awareness and Risk Prediction Ability: A Randomized Controlled Experiment DOI

Miyamoto, K. , Gu, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2025

Is LLM a Reliable Risk Detector? An Evaluation of Large Language Models in EMR-Related Medical Incident Detection DOI

Zhang, S. , Gu, X.

The 16th International Conference on Applied Human Factors and Ergonomics (AHFE) 2025 , (Best Student Paper Award)

2024 Year

Immigration-specific Stress and Its Impact on Overseas Qualified Nurses' Performance DOI

Chang, X. , Gu, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2024

Long-term Effects of Wearable Health Technology and Future MHealth Usage for Older Adults DOI

Gu, X. , Chang, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2024

2023 Year

Continuance Usage Intention of Wearable Healthcare Technology: A Comparison of Younger and Older Users DOI

Aoyama, K. , Gu, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2023

Age Matters: Influence of the Video Instructional Materials’ Playback Speed on Learning Effects DOI

Ominato, T. , Gu, X.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2023

Development and Validation of the US and German Short Version of the Later Life Workplace Index (LLWI-S) DOI

Deller, J. , Finsel, J. , Wöhrmann, A. , Oliveira, E. , Axelrad, H. , Vignola, M. , Gu, X. , Heijden, B.

The Gerontological Society of America (GSA) 2023 Annual Scientific Meeting

Consumer Changes Induced by the Adoption of the Internet of Things

Wang, Z. , Chung, S. , Gu, X.

The 34th Global Conference on Business and Finance (GCBF)

2022 Year

Organizational Practices for the Aging Workforce: A Cross-Cultural Validation of the Later Life Workplace Index DOI

Deller, J. , Finsel, J.S. , Wöhrmann, A.M. , Wilckens, M.R. , Gu, X. , Oliveira, E.S.

The Gerontological Society of America (GSA) 2022 Annual Scientific Meeting

Resilience of Healthcare Systems in Natural Disaster - A Case Study in Henan Rainstorm DOI

Zhao, Y. , Gu, X. , Liu, Y.

The 32nd European Safety and Reliability Conference (ESREL2022)

Incident Experienced Patients and Families’ Expectations of Disclosure: A Cross-Cultural Study

Gu, X. , Deng, M. , Itoh, K.

The 6th World Conference on Production and Operations Management (P&OM)

Exploring Factors Contributing to Railway Crossing Accidents

Gu, X. , Nakai, A.

The Probabilistic Safety Assessment & Management Conference (PSAM 16)

2021 Year

The Effects of Self-monitoring of Physical Activity among Elderly People with the Impact of Covid-19 Pandemic DOI

Hamido, S. , Gu, X. , Itoh, K.

The 3rd International Conference on Management Science and Industrial Engineering (MSIE)

The Impact of Activity Sensors on Attitudes and Behavior among Young and Elderly People DOI

Hamido, S. , Gu, X.

The 2021 IEEE 3rd Global Conference on Life Sciences and Technologies (LifeTech)

2019 Year

How to Make a Medical Error Disclosure to Patients? DOI

Gu, X. , Deng, M.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2019

Changes in Young People’s Views and Attitudes to Physical Activities by Their Experiences of Daily Activity Measurement: Twelve-week Real-life Trials with Wearable Sensors

Hamido, S. , Gu, X. , Itoh, K.

The 50th Nordic Ergonomics and Human Factors Society (NES) Conference

2018 Year

A Cross-culture Comparison of Patient Handoff Safety and Quality between Chinese and Japanese Nursing Staff Perceptions

Gu, X. , Itoh, K.

The 5th Nordic Conference on Research in Patient Safety and Quality in Healthcare

How Nurses Perceive Organisational Climate Surrounding Patient Handoffs in Japanese Hospitals? DOI

Gu, X. , Itoh, K.

The 20th Congress of International Ergonomics Association (IEA)

Developing an Assessment Tool for Healthcare Employee Satisfaction: Validating in Cross-cultural Settings

Gu, X. , Itoh, K.

The 25th International European Operations Management Association (EurOMA) Conference

2017 Year

Developing an Error Taxonomy System for Patient Handoff Events DOI

Gu, X. , Seki, T. , Itoh, K.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2017

Patient Handoff Quality and Safety in China: Health Care Providers’ Views DOI

Gu, X. , Liu, H. , Itoh, K.

The European Safety and Reliability Conference 2017 – ESREL 2017

2016 Year

Do Healthcare Employees and Patients Share Satisfaction in Dialysis Clinics?

Gu, X. , Itoh, K.

The 5th World Conference on P&OM (Production and Operations Management) 2016

Holistic Management Model Based on Abstraction-hierarchical and Time-course Operational Benchmarking in Healthcare

Itoh, K. , Gu, X.

The 5th World Conference on P&OM (Production and Operations Management) 2016

What Work Factors or Conditions Lead to Higher Employee Satisfaction in Dialysis Clinics/Hospitals?

Gu, X. , Itoh, K.

The 23rd International Annual EurOMA (European Operations Management) Conference 2016

2015 Year

Validating Dialysis Patient Satisfaction Scale by its Correlation with Healthcare Performance Indicators

Gu, X. , Itoh, K.

The 19th Triennial Congress of the International Ergonomics Association, IEA 2015

Constructing Key Performance Measures for Dialysis Clinic Management from Professional Points of View

Gu, X. , Itoh, K.

The 22nd International Annual EurOMA (European Operations Management) Conference 2015

2014 Year

An Assessment Tool for Dialysis Patients’ Satisfaction: Exploring Crucial Satisfaction Factors for Japanese Patients DOI

Gu, X. , Itoh, K.

The ODAM-NES 2014 (11th International Symposium on Human Factors in Organisational Design & Management & the 46 Annual Nordic Ergonomics Society Conference), Copenhagen, Denmark, August 2014

Investigating Staff and Manager Views of Performance Indicators for Hospital Management

Gu, X. , Itoh, K.

The 21st International Annual EurOMA (European Operations Management) Conference 2014

2013 Year

Estimating Reporting Culture and Its Link to Safety Performance by Applying Hemodialysis Error Taxonomy DOI

Gu, X. , Itoh, K.

The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2013, Bangkok, Thailand, December 2013

2012 Year

A Questionnaire-based Survey on Nurse Perceptions of Patient Handoffs in Japanese Hospitals

Gu, X. , Andersen, H.B. , Madsen, M.D. , Itoh, K. , Siemsen, I.M.D.

The 11th International Conference on Probabilistic Safety Assessment and Management & European Safety and Reliability Conference 2012 – PSAM 11 & ESREL 2012

2011 Year

Error Taxonomy for Hemodialysis Incidents: Analysis and Assessment of Safety-related Issues in Dialysis Facilities

Gu, X. , Ito, T. , Itoh, K.

The Healthcare Systems Ergonomics and Patient Safety

2010 Year

A Cross-national Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan DOI

Gu, X. , Itoh, K.

Human Error, Safety and Systems Development (LNCS 5962) , 44-53

Cross-cultural Surveys on Patient Views of Adverse Events between China and Japan

Gu, X. , Itoh, K.

European Safety and Reliability Conference (ESREL 2010)

2009 Year

A Cross-national Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan

Gu, X. , Itoh, K.

The Working Conference on Human Error, Safety and Systems Development. Brussels, Belgium, September 2009 , 31-40